Terms

Seller

Fran Gjini s.p., Cesta v Mestni log 55, 1000 Ljubljana, Slovenia, VAT SI34629599, registration 7412002000.

Orders

An order is accepted when payment is confirmed by our payment provider. We reserve the right to cancel orders where stock is unavailable; any payment taken is refunded in full.

Prices

Prices are shown in USD and include VAT where applicable. Shipping is shown separately at checkout.

Made to order. No returns.

Every STRTWRZ piece is produced individually for your order, in the size and design you select, after payment. Nothing is held in stock. Because each piece is made to your specification, all sales are final: we do not accept returns or exchanges, and we do not refund for change of mind, fit or size.

European Union customers: under Article 16(c) of Directive 2011/83/EU on consumer rights, the 14-day right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalised. Your order is placed on that basis and you acknowledge the loss of the withdrawal right when you confirm payment.

United States customers: no federal or state law requires a seller to accept returns of non-defective goods; a seller's stated policy governs, and this policy is disclosed before purchase in accordance with the Federal Trade Commission's requirements on disclosure of return terms.

Faulty items

If a piece arrives damaged or defective, email fran@umiq.si within 7 days of delivery with photos and your order number and we replace it. This does not limit your statutory rights for goods that are not as described, including the legal guarantee of conformity under Directive (EU) 2019/771 and the implied warranty of merchantability under the Uniform Commercial Code § 2-314.

Delivery

See our shipping page for dispatch and delivery times.

Intellectual property

All artwork, product names and imagery on this site are original STRTWRZ work and may not be reproduced without permission.

Governing law

These terms are governed by the law of the seller's country of registration.